The North American subsidiary of one of the oldest car manufacturers (founded in 1983) in the world, manufactures and sells branded cars, sport utility vehicles, and pickup trucks through a network of approximately 1293 dealers in the United States, including 187 independent dealerships, 38 retailers, and 45 commercial vehicle dealers in Canada.

With such an extensive network of dealers and customers, a quick and seamless contracting process is critical to delivering business success and customer satisfaction. ESignatures are central to their digital transformation process.

North America’s largest automobile manufacturer was utilizing DocuSign for their eSignature, but faced multiple ongoing challenges. 

"Certinal eSign is a product that any organization would appreciate. Any buyer would like its simple mobile signing, user interface, integrations, and cost. I refer Certinal to my clients whenever I have the opportunity or when they ask about eSignatures. Certinal's outstanding feature set at an affordable price makes it very useful for large organizations." VP Procurement - North American Leading Car Manufacturer

In this Case study you will learn:

  • Challenges faced with DocuSign
  • North America's largest car manufacturer's migration from DocuSign to Certinal eSign
  • Certinal's key impact on the Japanese automobile manufacturer's eSignature workflow process
  • The journey ahead with Certinal eSign
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