Modern signature solutions must be scalable, customizable, and globally compliant with identity- and trust-related regulations, and they must provide a single view into end-to-end digitally transformed signing processes across the enterprise.
Industry analysts, including IDC analysts, have been talking about digital transformation for some time now. It should be clear that digital transformation is not a destination but a journey, one that presents opportunities for continuous improvement and increasingly better business outcomes.
IDC defines digital transformation (DX) as the act of transforming an organization into one that can scale all or part of its business and innovate at a pace that is an order of magnitude greater than that of traditional businesses. Organizations that invested in DX in 2021 saw a 27% increase in customer satisfaction, a 25% increase in operational efficiency, and a 25% increase in employee productivity, according to IDC's Future Enterprise Resiliency and Spending Survey, Wave 4, May 2022.Nonetheless, our research shows that one-third of organizations globally have DX initiatives that are still siloed, tactical, and disconnected from overall enterprise strategy.
In this analyst brief by Holly Muscolino, Group Vice President, Content Strategies and the Future of Work you will learn: