Digital Transformation in Healthcare Ecosystems

Digital Healthcare Ecosystem


Amid the disruption of traditional healthcare caused by COVID-19, patients have found assistance via new online services, including digital bill submission, healthcare & other medical assistance, online tele-consultations, and online medications. A recent survey showcased that 61% of its respondents consider the main purpose of digital transformation in digital healthcare ecosystems to be improving well-being.

Perhaps for the first time, these patients experienced to be a part of digital health ecosystems, which are networks of digital service providers that offer an integrated solution for users’ healthcare needs.

Understanding the Evolving Landscape Healthcare companies across the world face a different competitive environment than they did a decade or more ago because of the fact of the use of digital tools and technologies are disrupting typical products, and service development processes, customer interactions, delivery mechanisms, back-office operations, and supplier relationships for large players in this sector.

Consumers are more informed and engaged in healthcare decisions because of the advancements in technology, and regulators & policy makers are endorsing for the development of open data sources and technology standards as well as knowledge-sharing initiatives among companies in this industry.

As a result, some of today’s healthcare firms are more focused on using technology to improve their interactions with patients and ecosystem partners, control costs, streamline operations, and better manage changing industry regulations.

Succeeding with a Digital Transformation in Healthcare The healthcare environment is becoming more distributed and complex, Innovations in the delivery of healthcare has resulted in more convenient, effective, and less expensive treatments for today’s time-stressed and increasingly empowered healthcare consumers. To adapt, companies will need to embrace systems that allows sophisticated analysis of multiple sources of data and the development of customer-centric services. They must be able to view methodologies as end-to-end flows rather than discrete hand-offs, embrace more risk (as possible), move at higher speeds, and engage in innovative partnerships.

There is no doubt that technology in healthcare industry is gradually advancing, and trusted enterprise-grade digital signatures help the healthcare community speed up processes and eliminate time-consuming processes. From hospitals and clinics down to the pharmaceutical industry, when comparing digital signatures with the traditional ones, the speed, security, and costs that digital signatures provide are unmatched. Download Whitepaper: 10 Transformative Ways Healthcare Professionals Can Use Digital Signature Solutions

Digital Healthcare Ecosystem & its relevance for your business

Digital healthcare solutions were perceived as a highly relevant as there was a rise in demand for convenient digital health solutions after the outbreak of COVID-19 as traditional channels not only exposed patients to the viruses but also were seen as less convenient.

Envision a world wherein individuals spend less time traveling to the clinic to make appointments since they can get check-ups and consultations at home, where every patient has a solitary 360 degree clinical record. What’s more, the patient’s record has been consistently updated via healthcare facility teams. The costs and complications of chronic disease begin to decline, as remote patient monitoring and virtual training become a routine.

digital transformation in healthcare

A recent survey showcased that 61% of its respondents consider the main purpose of digital health services to be improving well-being. They wish to “achieve clear and visible outcomes, which are currently still indirect.” In addition, 39% wish to keep up with the competition and “fear being disrupted, as big-tech players and digital start-ups can leverage their technological capabilities and their customer-generated data as a core advantage.”

New practices that were once a dream in hospitals, are now being applied. Three of the main technologies that will increasingly drive the ongoing digital transformation in healthcare ecosystem are interoperability, Digital Signature, and Artificial Intelligence.

Integrating core products into digital health ecosystems and offering patient journeys are seen as critical

Advanced technology has become the patients’ new partner in today’s digital era. The technology has turn self-care services into normal practice and the patient into an active and more motivated employee of the Healthcare industry. The most common core belief about digital health ecosystems is that patients are looking for a more integrated journeys rather than single solutions (90 %).

Watch Video: How Digital Signatures Can Faster your Patient Experience

digital transformation in healthcare

Convenience: The main success factor for customers, followed by trust and impact on health outcomes Implementing digital signature helps you save paper, ink, and postage when you give your users the convenience of signing forms and agreements electronically. With the simple addition of a digital signature field to your documents, your users can sign using an electronic device like a mobile, tablet, etc.

digital transformation in healthcare

Watch Video: How Digital Signatures Can Faster your Patient Experience

An ideal minimal patient journey is ‘Tele-medicine to Online Pharmacy’.

71% of respondents see the “Tele-medicine to online pharmacy” patient journey as an ideal starting point. At every step of the patient’s journey we examine and present how eHealth services, whether it is delivered through IT or tele-medicine, can make the journey less burdensome for and at the same time empower the patients. Digital signatures do a great job of keeping health care providers in compliance during telehealth sessions through digital signature security and by allowing important HIPAA form, patient consent form and privacy forms to be collected.

digital transformation in healthcare

Telehealth and telemedicine have been thrust into the limelight due to the COVID-19 outbreak and the healthcare sector’s efforts to expand digital health care. How to evaluate the right eSignature solution for Healthcare companies – Read Blog

Bottom line

Digital health ecosystems are more likely to succeed, if players can identify their individual contributions and create their own road maps. Doing so depends on a no. of factors, including size, business model, capabilities, experience, existing partnerships, and regulations specific to certain countries. The digital signing software, supported by bio-metrics and facial recognition as a verification technique, has already been used in several market segments and is equivalent to a signature done on a paper based one.

With the increasing use of management systems to centralize information in the electronic medical record of patients (EMR) and the search for greater efficiency and security in the handling and storage of health information, the digital signature becomes essential to securely identify the source of clinical information to avoid frauds and errors.

Certinal is a wholly owned subsidiary of Zycus, the pioneer in Cognitive Procurement. A familiar name and market leader with years of experience in managing critical contracts & agreements, Zycus boasts of over Fortune 1000 enterprise clients and deployments of procurement and sourcing suite of products. Digital Signing has always been a focus area for Zycus.

Thus Certinal was born with the stated goal of offering a best-in-class Digital Transaction Management solution that will be easy-to-use, 100% secure to deploy, and legally compliant around the world. We stand committed to providing a one-stop solution to large enterprise customers, compliant with various security standards and conforming to different regional regulations. Want to know more about Certinal, request a demo now!

Recommended Blogs

author avatar
Aritra is an experienced marketing professional with over five years of expertise in various industries. He specializes in brand management, campaign design, demand generation, marketing process optimization, and PR. Aritra holds a master’s degree from Bennett University, and he has actively contributed to several student initiatives during his time there.
Table of Contents


Related Resources

Recommended Resources

Certinal - IDC

Slash your Enterprise eSign & Web Form Costs by 50%!

Certinal's Enterprise-Grade Security & Compliance