Revolutionizing Global Contract Management with Secure AI eSignatures: A Case Study of the Largest Automotive Powertrain Supplier7 min read

streamlined global contract management for the largest automotive Powertrain Supplier with Certinal eSign

Person working with the Largest Automotive Powertrain Supplier signing documents with Certinal eSign, streamlining contract management with secure, AI-powered eSignatures.

In the rapidly evolving landscape of the automotive industry, the need for efficient and secure document and contract management solutions is more crucial than ever. The largest automotive powertrain supplier, renowned for its cutting-edge solutions and extensive electrification portfolio, faced several challenges in managing global contracts and procurement processes. This case study delves into how they overcame these obstacles by partnering with Certinal eSign, an innovative provider of eSignature solutions.

Challenges in Managing Global Contract Management

Operating across diverse regions such as the US, Canada, Austria, Germany, Mexico, and China, the company encountered multiple challenges:

  • Navigating Global Complexity: Each region has unique rules, languages, and legalities necessitating a flexible and reliable solution. This complexity required a system capable of handling various legal requirements without compromising on speed or security.
  • Unified E-Signature Solution: The need for a secure, user-friendly e-signature and contract management system adaptable for both internal and external contracts became evident. It was crucial to find a solution that could be easily integrated into existing workflows while maintaining a high level of security.
  • Support Struggles: The company sought robust customer service to replace inadequate current support. Effective customer service is essential for swiftly resolving any issues that arise, ensuring minimal disruption to business operations.
  • Budget Blowout: Escalating costs demanded a switch to a more cost-effective contract management system. Cost management is vital for maintaining profitability, and finding a more affordable solution without sacrificing quality was a key priority.
  • Streamlining for Speed: Slow, complex approval processes impeded efficiency, highlighting the need for a quicker, simpler method. Speed and efficiency are critical in maintaining a competitive edge in the fast-paced automotive industry.

To address these multifaceted challenges, the company set clear objectives for transforming their procurement and contract management processes.


The primary objective was to revolutionize the contract management process across six regions with a unified second-generation eSignature software. This transformation aimed to:

  • Ensure Compliance: Adherence to global and regional regulations was a top priority. Implementing a system that could navigate these complex requirements would mitigate legal risks.
  • Enhance Operational Efficiency: Mobile-enabled signatures were crucial for complying with EU contracts and enhancing global business contract management. This feature would streamline processes and make it easier for employees to manage contracts on the go.
  • Simplify Handling of Data-Heavy Documents: The ability to handle large files seamlessly was essential. Overcoming data-heavy document challenges would reduce delays and improve overall workflow efficiency.
  • Efficient Bulk Transactions: Streamlining mass contract management distributions across diverse departments was necessary for maintaining consistency and efficiency. This would facilitate smoother operations and reduce administrative overhead.
  • Cost Reductions: Transitioning to a transaction-based license model aimed to significantly cut costs and widen user access. This would provide a more scalable and economical solution.
  • Simplify Multi-Party Agreements: Introducing smart signer fields would simplify the signing process in multi-party agreements, making it more intuitive and less prone to errors.
  • Automated Cloud Storage: Integrating contract sync in the cloud would automate the storage of signed contracts and reports in platforms like SharePoint, ensuring secure and organized contract management.
  • Workflow Localization: Adapting documents to regional standards with customizable languages and date formats would ensure compliance and ease of use across different regions.
    Learn how Certinal eSign can streamline your workflow effectively

Implementation and Migration

To achieve these objectives, the company implemented several key features provided by Certinal eSign. This process involved meticulous planning and execution to ensure a seamless transition.

  • QES for Global Contracts: Mobile-enabled signatures were employed to comply with EU contracts, enhancing global business operations. This feature ensured that all electronic signatures met the necessary legal standards, facilitating international transactions.
  • Handling Large Files: Overcoming data-heavy document challenges by easily handling files over 25MB was crucial. This capability allowed for the efficient processing of large contracts, reducing bottlenecks and delays.
  • Efficient Bulk Transactions: Streamlining mass document distributions across diverse departments and workflows improved overall efficiency. This approach ensured that documents were handled consistently and quickly across the organization.
  • AI Contract Summaries: Providing procurement and sales teams with instant contract summaries sped up decision-making. AI-powered analysis offered quick insights, enabling teams to make informed decisions faster.
  • Licensing Overhaul: Transitioning to a transaction-based license model significantly cut costs and widened user access. This flexible licensing model made it easier to scale the solution as needed.
  • Smart Signer Fields: Simplifying document signing in multi-party agreements with easy-to-identify signatory fields reduced errors and confusion. This feature ensured that all parties could sign documents accurately and efficiently.
  • Contract Sync in the Cloud: Automating the storage of signed contracts and reports in cloud platforms like SharePoint enhanced security and accessibility. This integration streamlined contract management and ensured that all contracts were securely stored.
  • Workflow Localization: Adapting documents to regional standards with customizable languages and date formats ensured compliance and usability across different regions. This feature made it easier for teams to work with documents in their preferred language and format.Learn more about Certinal eSign integrations 

Use Cases

Certinal eSign’s robust features were put to the test in several scenarios, showcasing its versatility and effectiveness:

  • Secure Cloud Storage with Large File Transfer Capabilities up to 250MB: Ensuring secure and efficient handling of large documents was vital for maintaining operational efficiency. This feature facilitated the smooth contract management
  • Automated Workflow Platform with Bulk Distribution: Maximizing efficiency in bulk document handling streamlined operations. This automation reduced manual intervention and ensured that documents were processed consistently.
  • Secure Electronic Signatures Compliant with EU Regulations on Mobile Devices: Streamlining global contracts with secure, compliant mobile signing enhanced operational efficiency. This feature allowed for quick contract management and secure signing of documents from any location.
  • AI-Powered Contract Analysis with Automated Summarization: Providing rapid AI contract summaries improved decision-making processes. This capability enabled teams to quickly understand key contract details and make informed decisions.
  • Flexible Licensing Model with Transaction-Based Options: Offering cost-efficient, wider access to eSignature services made the solution more scalable and economical. This flexibility allowed the company to adjust its usage based on demand.
  • Intelligent Signatory Field Recognition and Routing: Streamlining multi-party signing processes reduced errors and delays. This feature ensured that all parties signed documents in the correct order, reducing the risk of mistakes.
  • Secure Cloud-Based Contract Management System: Enhancing document organization and accessibility improved overall efficiency. This system ensured that all contracts were securely stored and easily accessible when needed.
  • Customizable Document Localization Tool with Regional Settings: Tailoring documents to regional compliance needs ensured that all documents met local legal requirements. This customization made it easier to work with documents across different regions.
  • Collaborative Team Management Features with Regional Group Options: Improving multi-regional team efficiency facilitated better collaboration. This feature allowed teams to work together more effectively, regardless of location.

Learn more about Certinal eSign here.

Solution Milestones and Values
Certinal eSign's streamlined processes significantly reduce document cycle times by 60%, enhancing contract management efficiency

The implementation of Certinal eSign resulted in significant milestones and values for the company:

  • 60% Reduction in Average Cycle Time: Streamlining processes led to a substantial reduction in document cycle times. This improvement enhanced overall efficiency and productivity.
  • Implemented Within 60 Days: Rapid deployment ensured minimal disruption to ongoing operations. This quick implementation allowed the company to start benefiting from the solution almost immediately.
  • Dramatic Cost Reductions Compared to Legacy Solutions: The switch to a more cost-effective eSignature solution yielded significant savings. This cost reduction made the solution more sustainable in the long term.

Testimonials and Future Prospects

The partnership with Certinal eSign was not merely transactional but built on trust and shared goals. The company valued Certinal’s proactive approach and dedicated support team. Sudhir Bahl, Director of Information Technology Operations, highlighted the benefits: “Certinal is a partner that tailors solutions to our needs. Their dedicated support team proactively addresses challenges, ensuring satisfaction.”

Looking forward, the company is confident in achieving its efficiency goals and contributing to Certinal’s market success through continued collaboration and innovation. This ongoing partnership promises to deliver even greater benefits as both companies work together to push the boundaries of what is possible with eSignature technology.

Learn More and Take Action

To explore how Certinal eSign can transform your contract management processes and improve operational efficiency, book a demo today. See firsthand how our advanced eSignature solutions can meet your specific needs and help you achieve your business goals.

Interested in more details about this case study? Download the full case study to get an in-depth understanding of how the largest automotive powertrain supplier streamlined their agreements with Certinal eSign.


The case of the largest automotive powertrain supplier showcases the transformative impact of Certinal eSign’s secure, AI-powered eSignature solutions. By addressing global complexities, enhancing efficiency, and reducing costs, Certinal eSign has proven to be an invaluable partner in streamlining contract management processes for large, multi-regional enterprises.

For businesses facing similar challenges, the success of this implementation offers a roadmap to achieving operational excellence and cost savings through innovative eSignature solutions. The comprehensive features and robust support provided by Certinal eSign make it an ideal choice for organizations looking to enhance their document management capabilities and stay ahead in a competitive industry.

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author avatar
Associate Director Marketing
With over 14 years of experience in B2B marketing, I am a passionate and driven marketing leader specializing in product marketing, analyst relations, demand generation, lead management, digital marketing, event management, and PR. I have a proven track record of delivering innovative marketing strategies and campaigns that drive revenue growth and customer retention. For the first 12 years, I worked at Zycus, a global provider of AI-powered source-to-pay solutions. For the past two years, I have been leading the marketing efforts for Certinal eSign, a wholly owned subsidiary of Zycus. As the Associate Director of Marketing at Certinal eSign, I lead a team of talented professionals who collaborate with cross-functional stakeholders, industry analysts, and media partners to position Certinal eSign as a thought leader in the e-signature space. I enjoy mentoring my team and fostering a culture of customer focus, creativity, and excellence. My mission is to leverage my marketing expertise and domain knowledge to help Certinal eSign transform the way businesses manage their digital transactions and optimize their value.
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