A popular eSignature tool, SignNow is valued for its user-friendly design and reasonable prices. With its straightforward workflows and minimal eSignature features, it mostly serves small and medium-sized enterprises (SMBs). However, many find themselves looking into SignNow competitors to meet their changing needs as organizations expand and demand more capabilities.
SignNow performs well for simple needs, but it is devoid of sophisticated features that are necessary for businesses and highly regulated sectors like healthcare and finance, such as bulk signing, multi-signer workflows, and comprehensive compliance choices. Businesses frequently look for eSignature solutions that offer more scalability, improved capabilities, and smoother interfaces as a result of these constraints.
We examine the top SignNow alternatives that tackle these issues and provide cutting-edge, business-ready solutions in this blog. Of these, Certinal eSign is a standout option for companies seeking an eSignature platform that is safe, scalable, and reasonably priced.
Why Look for SignNow Competitors?

Customers have complained about Signnow stating various issues related to billing, customer support, scalability etc.
1. Issues with billing and subscriptions
- Unexpected Charges: SignNow has been regularly accused of charging customers for services they never used or did not sign up for. For example, a number of reviews point to instances in which companies were billed for products they never used or were hit with ongoing fees long after they thought their contracts had been terminated. This leads to a lack of trust in addition to financial burden.
- Complicated canceling Procedure: Many people have complained about the canceling procedure. According to reports, users are still charged even after several attempts to cancel their memberships. These billing problems can lead to legal complications and administrative burdens for companies with tight budgets.
2. Customer Support Issues
- Unresponsive Support: The absence of timely and effective customer assistance is a common grievance regarding SignNow. Business workflows are significantly impacted by the weeks-long delays users describe in resolving crucial issues. For instance, document faults or authentication issues are frequently ignored, forcing companies to find remedies on their own dime.
- Limited help Channels: SignNow’s excessive reliance on email correspondence and lack of live phone help are criticized in numerous evaluations. Users frequently report that their email queries are either ignored or routed via a maze of automatic responses. In times of crisis, this causes annoyance and a decrease in productivity.
3. Product Restrictions
- Unpolished and Outdated Interface: Companies have frequently complained about SignNow’s user interface’s lack of contemporary functionality and intuitiveness. Managing templates, aligning signature areas, and handling small document modifications are among the specific grievances. For many users, these friction points are a deal-breaker for an efficiency-focused software.
- Missing Features: Important features like offline signing, remote in-person signing, and preserving personalized client messages are either nonexistent or poorly implemented. The platform’s usability is restricted by these missing functionalities, especially for companies with offline needs or varied signing operations.
4. Scalability Issues
- Expensive for High-Volume Users: SignNow’s entry-level pricing might seem reasonable at first, but for companies that process a lot of transactions, the cost structure soon rises. Businesses who surpass their restrictions are forced to buy more credits under the per-envelope pricing scheme, which results in erratic and frequently high expenses.
- Absence of Feature-to-Price Justification: A lot of customers believe that SignNow’s premium plans don’t have enough features to make them worth the money. Strong connectors, sophisticated analytics, or bulk-send features that SignNow lacks or conceals behind pricey add-ons are frequently provided by competitors at comparable pricing points. As a result, scaling businesses see it as having less value.
5. Dependability and Interruptions to Workflow
- System Outage: Several grievances suggest that the platform has dependability problems. Critical signature procedures have been interrupted by prolonged system outages, according to user reports. Such disruptions can lead to missed opportunities and damaged customer relations for companies that depend on smooth operations.
- Inconsistent authentication procedures: SignNow’s authentication portal, which is essential for safe transactions, has been reported to have inaccessible and frequently occurring issues. These problems jeopardize the security of important transactions in addition to wasting time.
6. Inadequate Integration Skills
- Limited CRM Integration: Users complain about frequent bugs and a lack of smooth data synchronization, despite SignNow’s promotion of connections with well-known CRMs like Salesforce. The efficiency that an eSignature solution is meant to provide has been undermined by the need for manual workarounds for companies that rely significantly on CRM procedures.
- Limited API Features: In comparison to industry norms, developers frequently perceive SignNow’s API documentation to be deficient. The platform is not a good fit for tech-driven corporations because its API capabilities are insufficiently strong for companies wishing to develop sophisticated workflows or bespoke integrations.
In conclusion, a number of problems with SignNow make it less desirable as an eSignature solution, especially for companies that value customer service, scalability, and dependability. Many firms have looked at alternatives that provide better value, more functionality, and more seamless operational experiences as a result of these restrictions.
Key Features to Look for in SignNow Competitors

1. Dependable Customer Service:
A strong eSignature solution is characterized by outstanding customer service. Reliable support reduces business risks and maintains operations, whether it is handling crucial tasks or fixing technical issues.
- 24/7 Availability: Round-the-clock customer service guarantees real-time help for multinational corporations. For example, more than 40% of multinational corporations identify eSignature platform outages as a major operational risk.
- Committed Account Managers: By coordinating solutions with corporate requirements, committed account managers improve operational efficiency. For instance, research indicates that companies that receive individualized support have a 25% decrease in the time it takes to resolve issues.
- Numerous Support Channels: Alternatives ought to offer chat, phone, and email assistance. A 2023 customer survey found that 35% of customers prioritize phone help for complicated issues, while 60% of users choose live chat due to its speed.
2. Clear Pricing and Adaptability:
Hidden fees on platforms like SignNow irritate a lot of people. For predictability and confidence, a pricing plan that is transparent is essential.
- Flat Pricing: Accurate financial planning is made possible by flat-rate pricing, which removes uncertainty. In order to prevent unexpected fees, 62% of SMBs favor flat-rate pricing methods, according to a recent study.
- Scalable Plans: Upgrades and downgrades should be possible with ease using alternatives. Businesses with varying document quantities, for instance, require pricing that adjusts to usage without punishing growth.
- No Hidden Add-Ons: Top alternatives include bulk emailing and integrations in their base plans, saving businesses up to 20% a year, in contrast to platforms that charge for these functions.
3. Improved Automation and Workflow:
The goal of an eSignature platform is to increase productivity in all areas, not simply document signing. Hours of manual labor can be saved with advanced automation.
- Advanced Document Routing: Facilitates team-wide automatic approvals. Workflow research shows that automated routing reduces multi-signer document processing time by 30%.
- Bulk Sending: Sending hundreds of documents at once is supported by bulk sending capabilities. Bulk sending, for instance, saves legal companies that handle a lot of contracts an average of 12 hours every week.
- Integration with Business Tools: Unified workflows are made possible by smooth integration with ERPs like SAP or CRMs like Salesforce. According to research, integrated systems can increase document processing speeds by as much as 50%.
4. Entire Security and Conformance:
When it comes to eSignature systems, security and compliance cannot be compromised. Companies need to find substitutes that adhere to international standards.
- AES-256 encryption is the industry standard for end-to-end encryption, which guarantees that data is safe both during transmission and storage.
- Global Compliance: Seek out platforms that adhere to eIDAS, SOC 2, HIPAA, and GDPR. For instance, GDPR assures privacy adherence for European clients, while SOC 2 compliance guarantees the secure processing of customer data.
- MFA: An additional degree of protection is provided by multi-factor authentication. Multi-factor authentication lowers unwanted access attempts by 60%, according to a recent survey.
5. User Experience and Custom Branding:
An easy-to-use interface and customization possibilities improve user experience while advancing the company’s brand.
- Branded Emails and Documents: Personalized branding and logos foster professionalism and trust. Branding is mentioned by more than 70% of business clients as a determinant of client perception.
- Intuitive UI/UX: Rapid adoption is ensured by a clear and intuitive interface. Research indicates that companies using user-friendly software experience a 35% increase in worker productivity.
- White-Labeling Options: Complete white-label solutions assist companies in offering a smooth, completely branded customer experience. For agencies or businesses that oversee the processes of third-party clients, this is particularly crucial.
Top 5 Signnow Competitors

- Certinal eSign
- DropBox Sign
- Adobe Sign
- DocuSign
- OneSpan
A. Certinal: The Best SignNow Alternative

With unparalleled functionality, worldwide compliance, and cost effectiveness, Certinal eSign distinguishes itself as the most complete and enterprise-ready SignNow alternative beyond simple eSignature features, Certinal was created with enterprise-scale requirements in mind, allowing companies to efficiently optimize processes, maintain compliance, and cut expenses.
- Compliance in More Than 70 Countries
Certinal eSign complies completely with regional requirements like Aadhaar in India and NOM 151 in Mexico, as well as international laws like GDPR, eIDAS, and SOC 2. For global corporations wishing to standardize their eSignature procedures across geographical boundaries, this makes it an ideal choice.
- Cost-effective, transparent pricing
Compared to Signnow, Certinal helps organizations save more than 50% thanks to its transaction-based pricing strategy. Certinal is the perfect option for budget-conscious businesses because it has flat renewal rates and no unforeseen price increases.
- Advanced Scalability Features
- Bulk Signing Capabilities: Perfect for high-volume document operations, it can process up to 10,000 transactions at once.
- Workflow Automation: To cut down on errors and save time, automate intricate approval processes.
- Document Flexibility: Get beyond Signnow’s common limits by handling huge files (up to 100MB) and appending pages with ease.
- Smooth Integrations
Certinal ensures seamless workflows integrations and collaboration within your tech ecosystem by integrating with popular platforms like Salesforce, Workday, SAP, Oracle, Microsoft Teams, and SharePoint. Businesses may easily customize integrations thanks to its API-first approach.
- Exceptional Customer Support
With 24×7 personalized customer support, including dedicated success managers, Certinal ensures quick resolutions and a smooth onboarding process. This is a stark contrast to SIgnnowwhere users often report delays in customer service responses.
Certinal’s Key Differentiators
- Fully scalable for enterprises with diverse signing needs.
- Transparent pricing without hidden fees or steep renewals.
- Compliance leadership, supporting operations across 70+ countries.
- Leader in IDC MarketScape
- Loved by Enterprises
- Ability to Upload Large Size File > 25MB
Why Choose Certinal?
Certinal isn’t just a better SignNow alternative—it’s the ultimate choice for enterprises looking to streamline their eSignature processes. From compliance to cost efficiency and advanced features, Certinal ensures a seamless and secure eSignature experience.
B. DropBox Sign

Dropbox Sign, originally HelloSign, is an eSignature application designed for startups and small teams seeking simplicity and use. For current Dropbox users, its smooth integration makes it a desirable choice.
Why Dropbox Sign is a Good Choice
- Simple Integration with Dropbox
Dropbox Sign enables users to manage and sign documents directly from their Dropbox accounts, making it convenient for existing users.
- Bulk Sending for Repetitive Tasks
The platform supports bulk sending for repetitive workflows, which is helpful for small-scale operations.
Limitations of Dropbox Sign
- Limited Advanced Features: It lacks robust features like multi-signer workflows, advanced compliance, and large-scale bulk signing.
- Restricted for Small Teams: Dropbox Sign is mainly made for startups or small teams; it might not be able to satisfy the demands of larger companies or corporations.
- Cost Issues: When teams get bigger, the pricing plan might not be as attractive as other options.
Who Should Consider Dropbox Sign?
Dropbox Sign is ideal alternative to SignNow for small teams already using Dropbox who need a simple and straightforward eSignature solution. However, businesses with larger, more complex needs should consider enterprise-ready options like Certinal.
C. Adobe Sign

The well-known eSignature solution Adobe Sign, which is a component of the Adobe ecosystem, is excellent at document formatting and design. Users who are already enrolled in Adobe’s Creative Cloud suite are especially fond of it.
Why Adobe Sign is a Strong Contender
- Seamless Integration with Adobe Tools
Adobe provides integrations with major platforms and is handy to those who already use Adobe Suite
- Pre-Built Templates
The platform offers ready-to-use templates for repetitive workflows, saving time and ensuring consistency in document management.
- Mobile-Friendly Platform
Its mobile app allows users to sign documents on the go, ensuring flexibility and convenience.
Limitations of Adobe Sign
- High Costs for Advanced Features: Pricing can be prohibitive for businesses needing scalable workflows and integrations.
- Limited Innovation: Adobe Sign often lags behind newer competitors in offering innovative features like bulk signing or flexible pricing.
- Best for Existing Adobe Users: While powerful for creative teams, businesses outside the Adobe ecosystem may find its value limited.
Who Should Consider Adobe Sign?
For teams that depend significantly on Adobe’s toolkit, Adobe Sign is a good option. However, companies seeking cost-effective, scalable alternative to SignNow with more integration options might favor Certinal.
D. DocuSign

Docusign has been the pioneer in this esignature space. Many businesses use it because of its features and the reputation that it enjoys in the market. However, companies are frequently compelled to look for better SignNow competitors due to its high costs and restricted flexibility in several areas.
Why DocuSign is a Popular Choice
- Advanced Document Management
DocuSign is a dependable tool for companies with simple eSignature requirements since it provides extensive functionality for managing, signing, and exchanging documents.
- Seamless Integrations
DocuSign integrates with major platforms like Salesforce, Microsoft 365 etc
- Strong Compliance Standards
DocuSign ensures security and legal compliance by adhering to international compliance
Limitations of DocuSign
- Expensive Pricing Tiers: DocuSign’s costs can quickly add up for businesses with high transaction volumes or advanced feature requirements.
- Limited Scalability: While it works well for smaller teams, managing large-scale workflows or bulk signing processes can be challenging.
- Lack of Transparent Pricing: Users often report unexpected price hikes during renewals, making long-term budgeting difficult.
Who Should Consider DocuSign?
DocuSign is ideal for businesses that prioritize brand reputation, basic eSignature capabilities, and extensive third-party integrations. However, enterprises seeking cost efficient and scalable alternative to SignNow may find it less suitable compared to alternatives like Certinal
E. OneSpan Sign

Overview: OneSpan Sign specializes in security and compliance, making it a strong choice for industries with strict regulatory requirements.
Key Features:
- Advanced security protocols and identity verification methods.
- Tailored solutions for financial services and government sectors.
- Flexible deployment options, including on-premises.
Considerations: Limited integrations compared to other alternatives and a steeper learning curve.
How to Choose the Best SignNow Competitor
Choosing an eSignature solution which aligns with your business goals and operational needs is a key decision. Looking for SignNow alternatives should mean focusing on key factors to ensure value, scalability, and usability. Here’s a comprehensive guide to help you make an informed choice:
1. Evaluate Core Features: Not all eSignature platforms offer the same capabilities, so determining what your organization needs is important.
- Document Automation and Templates: Make sure that the platform supports custom templates and automates repetitive workflows. Businesses that use document automation save an average of 6 hours per week per employee.
- Bulk Sending: For high-volume transactions, bulk sending is an important feature. For instance, if an enterprise deals with hundreds of contracts, it is of great importance to have a platform that allows for effective bulk distribution.
- Integration Compatibility: Check whether the platform is integrable with your existing tools, such as Salesforce, Microsoft Teams, or Slack. Seamless integrations can increase productivity by 30%, as revealed in recent workflow optimization studies
2. Assess Security and Compliance eSignature platforms must adhere to strict security protocols and compliance standards to protect your sensitive data.
- Encryption Standards: Platforms offering AES-256 encryption provide top-tier security for document storage and transmission.
- Regulatory Compliance: Look for platforms compliant with GDPR, HIPAA, and eIDAS for global operations. For example, eIDAS compliance is essential for businesses operating in Europe, while HIPAA compliance is a must for healthcare organizations.
- Audit Trails and Authentication: Verify if the platform provides field-level audit trails and multi-factor authentication to enhance transaction security.
3. Transparency in Pricing and Scalability; Rigid pricing structures and hidden costs cause budget overruns for many businesses. Select a solution that offers a flexible and transparent pricing structure.
- Usage-Based or Transactional Pricing: Transactional pricing keeps companies with varying demands from overpaying during slow months.
- All-Inclusive Plans: Steer clear of services that charge extra for things like API connections, custom branding, or sophisticated analytics. All-inclusive, transparent pricing can help businesses save up to 20% a year.
- Free Trials and Demos: Choose suppliers who provide thorough demos or free trials so you may assess the features without having to pay.
4. Customer service and training for users: A strong support network guarantees smooth onboarding and prompt problem solving, resulting in a seamless and effective transfer.
- 24/7 Availability: Verify that the platform offers 24-hour assistance for global teams and pressing issues.
- Onboarding Support: Adoption is accelerated by platforms that provide comprehensive lessons or guided onboarding. Structured onboarding, for example, lowers the typical learning curve by 40%.
5. Customization and User Experience: User satisfaction and productivity can be greatly impacted by customizable options and an easy-to-use interface.
- Modern, Simple User Interface: Make sure the platform has an easy-to-use interface that reduces the learning curve. Platforms with user-friendly designs can increase user adoption by as much as 35%.
- Custom Branding: Branded documents increase professionalism and foster trust in businesses that interact with clients.
- Localization Options: Verify regional compliance and multilingual assistance if your company has operations in several areas.
6. User Reviews and Reputation: Examine user feedback and independent ratings to determine the platform’s dependability and functionality
- Third-Party Validation: Superior performance and customer satisfaction are frequently indicated by platforms with high ratings on G2, Gartner Peer Insights, or TrustRadius.
- Case Studies: Look for actual success stories that illustrate how the platform has impacted companies just like yours.
By carefully evaluating SignNow alternatives, organizations can find solutions tailored to their unique operational requirements, ensuring long-term efficiency and cost-effectiveness.
Conclusion
You can reduce costs, boost productivity, and simplify document processing with the right eSignature solution. While SignNow has its advantages, businesses often explore SignNow competitors due to its limitations in scalability, inconsistent customer support, and lack of pricing transparency. These issues make it challenging for organizations to scale efficiently or achieve the flexibility they need for their growing operations.
Certinal eSign is a standout among SignNow competitors, offering an affordable, scalable, and secure eSignature platform. Unlike SignNow, Certinal provides transparent transaction-based pricing that eliminates hidden fees, robust security features to ensure compliance, and exceptional customer support to handle all your business needs.
When searching for SignNow competitors, Certinal eSign rises above with its seamless transition process, making it easy to migrate from existing platforms. Whether you’re a small business or a growing enterprise, Certinal caters to specific business requirements while enhancing workflows and maintaining cost efficiency.
Don’t settle for less when you have better options among SignNow alternatives. Upgrade to Certinal eSign and experience a platform designed to help you achieve your business goals with ease and confidence. Book a Demo Now!
Frequently Asked Questions (FAQs)
1. What are the common issues with SignNow?
Some of the common issues that users face with SignNow include limited availability of advanced features such as custom branding and offline signing, a lack of reliability in the customer support system, and unexpected charges for crossing the signature request limit. Further, its user interface is not as polished as some competitors, which can slow down workflows for larger teams.
2.What is a good alternative to SignNow with transparent pricing?
Certinal eSign is a great alternative to SignNow, providing transparent transaction-based pricing that removes hidden fees. Unlike SignNow’s per-user plans, Certinal means you only pay for the documents you process, so it is cheaper and scalable for businesses of all sizes.
3.How does SignNow compare to other eSignature tools for scalability?
With its per-user pricing, scalability is somewhat limited because the more people on your team, the more expensive it gets. In addition, features such as API integrations and bulk sending are often reserved for the more expensive plans. Solutions like Certinal eSign with transaction-based pricing and powerful enterprise-grade features would better suit scalable growth.
4. Is my data exportable from SignNow to another e-signature application?
Yes, data migration from SignNow to another platform is possible. Leading alternatives like Certinal eSign provide dedicated migration support to ensure a seamless transition. The process typically involves exporting signed documents and templates from SignNow and reconfiguring them in the new platform. Make sure to discuss migration options with your new vendor to avoid potential disruptions
5. How does SignNow compare with DocuSign in 2025?
SignNow and DocuSign cater to different needs in 2025. SignNow focuses on affordability and simplicity, making it suitable for small to mid-sized businesses. DocuSign, while slightly costlier, offers a broader range of features and integrations, appealing to organizations with more complex workflow and compliance requirements. The choice depends on your business size and specific use case.


