Top 5 OneSpan Competitors and Alternatives in 2025

OneSpan’s significant presence in the banking and financial services sector has earned its recognition as a pioneer in the eSignature and digital identification arena for a considerable amount of time. Its solutions meet the strict security and compliance requirements of financial institutions, which makes it the preferred option for handling important processes including account openings, loan agreements, and regulatory approvals.

As digital transformation accelerates, many organizations are re-evaluating their reliance on traditional eSignature providers like OneSpan. While OneSpan’s solutions excel in security, they often fall short in scalability and workflow flexibility, prompting businesses to explore OneSpan competitors. Companies seeking a OneSpan alternative are drawn to providers that offer robust features, seamless integrations, and cost-effective pricing. Unlike the rigid pricing and limited customization of OneSpan, these alternatives deliver user-friendly platforms with advanced capabilities such as real-time tracking and AI-driven analytics. For industries requiring top-tier security and compliance, choosing the right OneSpan competitor ensures a balance of innovation and affordability. As the demand for tailored solutions grows, a reliable OneSpan alternative can help organizations achieve their digital transformation goals while addressing specific business needs.

This blog will guide you through the key challenges financial institutions face with OneSpan, the essential features to look for in an eSignature solution, and the top OneSpan competitors in the market.

Why Look for OneSpan Alternatives in 2025?

Businesses, particularly those in the banking and financial industries, frequently turn to OneSpan when selecting the best eSignature solution because of its standing in the market. User feedback and experiences, however, highlight important shortcomings that may lead businesses to look for alternatives. Below is a thorough analysis of the issues that OneSpan users have reported:

1. Steering clear of most industries

Serving the banking, insurance, and financial services sectors is OneSpan’s primary area of concentration. This specialization may be advantageous to particular businesses, but it alienates the great majority of other industries, including technology, healthcare, retail, and education.

• Rigid Solutions: Because OneSpan’s products are primarily designed for financial operations, non-financial businesses are left with tools that aren’t flexible enough to meet their particular needs.
• Missed Innovation: OneSpan’s focus on financial services causes them to overlook chances to innovate for other industries, which makes their platform seem outdated and out of step with the varied and modern demands of business.
• Lack of Versatility: Companies outside the financial sector frequently have to force their procedures into OneSpan’s inflexible architecture, which leads to irritation and inefficiencies.

2. Absence of customer focus

• Stock performance: From $42.95 on October 15, 2007, to just $18.40 now, OneSpan’s shares have fallen precipitously. This large drop demonstrates the business’s difficulties keeping happy clients and adjusting to shifting consumer needs. OneSpan is not an exception to the rule that a business’s value will eventually decline if it fails to live up to customer expectations.
• Habitual Layoffs: At OneSpan, layoffs have grown commonplace, indicating that reducing costs comes before investing in staff members who provide excellent customer service. A smaller workforce has a direct effect on customer service, making customers feel underappreciated and unsupported.
• Customer Migration to Certinal: Many OneSpan customers have switched to Certinal as their preferred eSignature partner due to their dissatisfaction with the company’s deteriorating service and support. Certinal’s emphasis on openness, client happiness, and strong features guarantees that businesses get the consideration and dependability they are due.

3. Problems with Customer Service and Support

• Delayed Response Times: When users encounter technical difficulties, several have complained about either slow responses or no support at all.
• Restricted Availability: Support hours are limited, which frequently causes delays in fixing important problems.
• Complex Communication Channels: Customers become even more frustrated when they can’t easily contact support agents via phone or email.

One of the users has expressed his concern over untimely customer support resolution:
“Awful customer support (3+ months to solve a case) Automated setup glitches (didn’t realize until problems occurred) Can’t be relied upon”

4. Performance Bottlenecks

• Slow Document Processing: The platform has trouble processing signed documents quickly, which reduces workflow effectiveness.
• High System Requirements: OneSpan’s system has high resource requirements, which impacts performance when there are a lot of transactions.

5. Issues with Scalability and Usability

• Annual Caps on Document Volume: Users are limited in how many documents they may process, which hinders scalability for expanding businesses.
• Complex User UI: New users have reported experiencing high learning curves due to the platform’s unintuitive UI.
• Limited Compatibility: One significant disadvantage has been identified as incompatibility with some operating systems, such as macOS.

One of the users has mentioned his concern about scalability:
“The product needs to have more integration options. The digital encryption of signatures is not as safe as the other products”

Key Features to Look for in a OneSpan Alternative

Many OneSpan customers have voiced their frustration with the company’s offerings, citing recurring issues that hinder their experience and satisfaction. These concerns are evident across numerous reviews, reflecting a pattern of dissatisfaction with the platform’s functionality, support, and overall value. To make it easier for you, we’ve compiled and summarized some of the most frequently mentioned pain points

Reliable Customer Support: For crucial processes like loan agreements and regulatory filings, financial institutions depend on continuous eSignature services. Support delays may result in hazards to compliance and operational disruptions. A compelling substitute needs to offer:

• 24/7 Availability: Regardless of time zones or business hours, round-the-clock service guarantees that problems are fixed quickly. This is particularly crucial for multinational banks that conduct business internationally.
• Committed Account Managers: Efficiency is increased, and downtime is decreased with individualized support catered to your institution’s particular workflows and compliance requirements.
• Several Channels of Support: Having access to live chat, email, and phone guarantees that users can get in touch with support agents fast for immediate help.

Advanced Workflow Automation: Rigid or outdated procedures can cause problems in high-volume processes and slow down operations.

• Bulk signing: Manage thousands of transactions at once, guaranteeing speedy completion of processes like contract approvals and account openings.
• Customizable Workflows: You can create approval chains and signing sequences that complement the internal procedures of your organization with the help of flexible workflows.
• Reusable Templates: Establish uniform templates for often needed papers to save time in preparation and guarantee uniformity across agreements and contracts.

User-Friendly Interface: To cut down on onboarding time and promote broad team adoption, an accessible interface is essential. Make sure the platform provides:

• Minimal Learning Curve: Users may rapidly adjust without requiring a lot of training thanks to a clear and simple user interface, which saves time during implementation.
• Effective Navigation: The platform should have easy access to important functions including workflow approvals, document uploads, and signature tracking.
• Clear Document Tracking: Progress bars and visual indications offer clarity into the state of papers, minimizing misunderstanding and guaranteeing timely completion.

Scalability for High-Volume Transactions: Scalability is essential as financial organizations expand and manage more complicated activities. Make sure the platform has:

• Bulk Transaction Handling: For large-scale processes like mass onboarding, the system must be able to process thousands of papers at once without experiencing any lag.
• Multi-Region Scalability: Features like data residency controls, regional compliance assistance, and customized language options should be included in platforms to facilitate cross-border operations.
• Flexible User Management: As teams grow or change, administrators should be able to provide roles and permissions on the fly.

Transparent Pricing: For financial institutions with limited resources, pricing models that are both predictable and adaptable are crucial. In contrast to OneSpan’s strict pricing, substitutes ought to offer:

• Transaction-Based Pricing: Pay-as-you-go methods guarantee that you only pay for the documents you process, preventing wasteful spending and allowing for scalability to accommodate varying or seasonal needs.
• Fixed Renewal Charges: Steer clear of unforeseen price increases during contract renewals, as these can interfere with an organization’s long-term budgeting.
• Comprehensive Plans: Essential features like compliance assistance, mass signature capabilities, and integrations should all be included in the pricing without any extraneous costs.

Top 5 OneSpan Competitors

1. Certinal eSign
2. Adobe Sign
3.Signnow
4. DocuSign
5. DropBox Sign

A. Certinal : The Top OneSpan Competitor

With unparalleled functionality, worldwide compliance, and cost effectiveness, Certinal eSign distinguishes itself as the most complete and enterprise-ready substitute for OneSpan Beyond simple eSignature features, Certinal was created with enterprise-scale requirements in mind, allowing companies to efficiently optimize processes, maintain compliance, and cut expenses.

1. Compliance in More Than 70 Countries: Certinal eSign complies completely with regional requirements like Aadhaar in India and NOM 151 in Mexico, as well as international laws like GDPR, eIDAS, and SOC 2. For global corporations wishing to standardize their eSignature procedures across geographical boundaries, this makes it an ideal choice.

2. Cost-effective, transparent pricing: Compared to OneSpan, Certinal helps organizations save more than 50% thanks to its transaction-based pricing strategy. Certinal is the perfect option for budget-conscious businesses because it has flat renewal rates and no unforeseen price increases.

3. Advanced Scalability Features

• Bulk Signing Capabilities: Perfect for high-volume document operations, it can process up to 10,000 transactions at once.
• Workflow Automation: To cut down on errors and save time, automate intricate approval processes.
• Document Flexibility: Get beyond Onespan’s common limits by handling huge files (up to 250MB) and appending pages with ease.

4. Smooth Integrations: Certinal ensures seamless workflows integrations and collaboration within your tech ecosystem by integrating with popular platforms like Salesforce, Workday, SAP, Oracle, Microsoft Teams, and SharePoint. Businesses may easily customize integrations thanks to its API first approach.

5. Exceptional Customer Support: With 24×7 personalized customer support, including dedicated success managers, Certinal ensures quick resolutions and a smooth onboarding process. This is a stark contrast to OneSpan where users often report delays in customer service responses.

Learn 13 reasons why enterprises love Certinal eSign

Certinal’s Key Differentiators

• Fully scalable for enterprises with diverse signing needs.
• Transparent pricing without hidden fees or steep renewals.
• Compliance leadership, supporting operations across 70+ countries.
• Strong Performer is Gartner Peer Insights

Why Choose Certinal?

Certinal isn’t just a better alternative to OneSpan—it’s the ultimate choice for enterprises looking to streamline their eSignature processes. From compliance to cost efficiency and advanced features, Certinal ensures a seamless and secure eSignature experience.

Certinal named Leader in IDC Marketscape in 2023

Read: G2 Reviews

B. Adobe Sign

The well-known eSignature solution Adobe Sign, which is a component of the Adobe ecosystem, is excellent at document formatting and design. Users who are already enrolled in Adobe’s Creative Cloud suite are especially fond of it.

Why Adobe Sign is a Strong Contender

1. Seamless Integration with Adobe Tools: Adobe provides integrations with major platforms and is handy to those who already use Adobe Suite

2. Pre-Built Templates: The platform offers ready-to-use templates for repetitive workflows, saving time and ensuring consistency in document management.

3. Mobile-Friendly Platform: Its mobile app allows users to sign documents on the go, ensuring flexibility and convenience.

Limitations of Adobe Sign

• High Costs for Advanced Features: Pricing can be prohibitive for businesses needing scalable workflows and integrations.
• Limited Innovation: Adobe Sign often lags behind newer competitors in offering innovative features like bulk signing or flexible pricing.
• Best for Existing Adobe Users: While powerful for creative teams, businesses outside the Adobe ecosystem may find its value limited.

Who Should Consider Adobe Sign?

For teams that depend significantly on Adobe’s toolkit, Adobe Sign is a good OneSpan competitor. However, companies seeking cost-effective, scalable eSignature solutions with more integration options might favor Certinal.

Read: G2 Reviews

C. SignNow

SignNow is suitableis a suitable for SMBs because of its price and ease of use. It is neither scalable or has the sophisticated features that larger businesses need.

Why SignNow is a Viable Option

1. Cost-Effective Plans: SignNow’s pricing is budget-friendly, making it accessible for startups and SMBs with limited signing needs.

2. Basic Workflow Automation: It offers simple workflow features for sending and managing documents, making it easy for small teams to streamline their processes.

3. Intuitive Interface: The platform has intuitive interface which helps the users to easily understand the product

Limitations of SignNow

• Absence of Advanced Features: It is less appropriate for businesses due to the absence of features like bulk signing, sophisticated integrations, and multi-signer workflows.
• Lack of Advanced capabilities: Because it lacks capabilities like multi-signer workflows, bulk signing, and complex integrations, it is less suitable for enterprises.
• Limited Compliance Coverage: Despite being safe, it does not have the compliance elements that highly regulated industries like banking and healthcare need.

Who Should Consider SignNow?

SignNow is a practical OneSpan competitor for startups and small teams seeking affordable, no-frills eSignature capabilities. However, investigating more reliable options will probably be advantageous for teams or enterprises with more complicated requirements.

Read: G2 Reviews

D. DocuSign

Docusign has been the pioneer in this eSignature space. Many businesses use it because of its features and the reputation that it enjoys in the market. However, companies are frequently compelled to look for better alternatives to OneSpan due to its high costs and restricted flexibility in several areas.

Why DocuSign is a Popular Choice

1. Advanced Document Management: DocuSign is a dependable tool for companies with simple eSignature requirements since it provides extensive functionality for managing, signing, and exchanging documents.

2. Seamless Integrations: DocuSign integrates with major platforms like Salesforce, Microsoft 365 etc

3. Strong Compliance Standards: DocuSign ensures security and legal compliance by adhering to international compliance

Limitations of DocuSign

• Expensive Pricing Tiers: DocuSign’s costs can quickly add up for businesses with high transaction volumes or advanced feature requirements.
• Limited Scalability: While it works well for smaller teams, managing large-scale workflows or bulk signing processes can be challenging.
• Lack of Transparent Pricing: Users often report unexpected price hikes during renewals, making long-term budgeting difficult.

Who Should Consider DocuSign?

DocuSign is ideal for businesses that prioritize brand reputation, basic eSignature capabilities, and extensive third-party integrations. However, enterprises seeking cost efficiency and scalability may find it less suitable compared to alternatives like OneSpan

Read: G2 Reviews

E. Dropbox Sign

Dropbox Sign, originally HelloSign, is an eSignature application designed for startups and small teams seeking simplicity and use. For current Dropbox users, its smooth integration makes it a desirable choice.

Why Dropbox Sign is a Good Choice

1. Simple Integration with Dropbox: Dropbox Sign enables users to manage and sign documents directly from their Dropbox accounts, making it convenient for existing users.

2. Bulk Sending for Repetitive Tasks: The platform supports bulk sending for repetitive workflows, which is helpful for small-scale operations.

Limitations of Dropbox Sign

• Limited Advanced Features: It lacks robust features like multi-signer workflows, advanced compliance, and large-scale bulk signing.
• Restricted for Small Teams: Dropbox Sign is mainly made for startups or small teams; it might not be able to satisfy the demands of larger companies or corporations.
• Cost Issues: When teams get bigger, the pricing plan might not be as attractive as other options.

Who Should Consider Dropbox Sign?

Dropbox Sign is an ideal OneSpan competitor for small teams already using Dropbox who need a simple and straightforward eSignature solution. However, businesses with larger, more complex needs should consider enterprise-ready options like Certinal.

Read: G2 reviews

How to Choose the Best OneSpan Alternative?

For financial organizations like banks, whose eSignature solutions must manage huge transaction volumes, comply with strict regulatory standards, and interface smoothly with enterprise systems, selecting the best OneSpan alternative is essential. This is a methodical technique designed to meet the particular requirements of the financial industry:

A. Identify the Needs of Your Institution

• Compliance and Security Standards: Does the platform adhere to the legal requirements of your sector?
• Bulk Signing Capabilities: Is it able to process large numbers of transactions quickly for account openings or loan processing?
• Integration Requirements: Does it integrate easily with banking software like Oraclelike as Oracle, SAP, or Salesforce?

This stage guarantees that the solution fits the operational priorities and difficulties of your organization.

B. Assess Compliance and Security Requirements

• Global Compliance: Verify that the platform complies with SOC 2, GDPR, and eIDAS for operations conducted abroad.
• Regional Regulations: To guarantee legally enforceable signatures, look for support for regional frameworks such as Aadhaar (India) or NOM 151 (Mexico).
• Tamper-Proof Audit Trails: Comprehensive records of document activity promote openness and aid in regulatory audits.

C. Assess Pricing Transparency 

• Transaction-Based Pricing: Pay-as-you-go business strategies let you grow without spending extra money.

• Flat Renewal Rates: Steer clear of unforeseen price increases that throw financial planning off.
• Scalable Solutions: The platform should be able to handle increasing team sizes and transaction volumes without experiencing performance problems.

D. Assess Workflow and Integration Capabilities

• Enterprise System Compatibility: Make sure that SAP, Salesforce, Oracle, and teamwork platforms like Microsoft Teams are integrated.
• Advanced Workflow Automation: High-volume activities are made simpler by features like bulk signature, multi-step approvals, and bespoke workflows.
• Customization of APIs: Banks can automate tedious operations and match the platform to their procedures by using customized APIs.

E. Personalised Customer Support:

• 24×7 Availability: Verify that assistance is accessible in all regions during business hours.
• Dedicated Account Managers: Tailored assistance in establishing and streamlining processes unique to banking requirements.
• Several Channels: Faster resolutions in high-pressure situations are ensured by easy access to assistance by chat, phone, or email.

Conclusion 

Finding a suitable eSignature solution is not only essential, but also a strategic advantage for financial institutions managing the intricacies of security, compliance, and high-volume document workflows. Although OneSpan is a well-known brand in the sector, financial institutions frequently fall short of their full potential due to its limitations in terms of scalability, integrations, and pricing transparency.

This is the unique feature of Certinal eSign. Certinal redefines efficiency and dependability for the financial industry with its transaction-based pricing that saves over 50%, sophisticated scaling features like bulk signature, compliance in more than 70 countries, and smooth integrations with banking products.

Certinal sets a new standard for efficiency and dependability in the financial industry. Its transaction-based pricing saves over 50%, making it cost-effective. The platform offers sophisticated scaling features, such as bulk signature capabilities, ensures compliance in more than 70 countries, and provides seamless integrations with banking products.

When combined with round-the-clock, individualized customer service, Certinal guarantees that your organization may cut expenses, simplify operations, and stay in compliance with the constantly shifting regulatory environment of today.

Ready to Transform your experience? Book a Demo with Certinal eSign and discover how we can help your financial institution thrive.

Frequently Asked Questions (FAQ)

1. What are the best alternatives to OneSpan Sign for eSignature solutions?

Some of the best alternatives to OneSpan Sign include Certinal eSign, DocuSign, Adobe Sign, and PandaDoc. These platforms offer robust eSignature features, advanced security, and flexible pricing models tailored for businesses of all sizes.

2. Why do businesses look for alternatives to OneSpan Sign?

Businesses often seek alternatives due to OneSpan Sign’s limited industry focus on financial services, high costs for advanced features, and challenges with scalability. Alternatives like Certinal eSign provide broader applicability, transparent pricing, and seamless integration options.

3. Which eSignature platform is better for enterprises: OneSpan or its alternatives?

Onespan alternatives like DocuSign and Certinal eSign are better suited for enterprises due to their extensive compliance coverage, advanced workflow automation, and scalable pricing models, which cater to diverse industries beyond financial services.

4. Are there more affordable options compared to OneSpan?

Yes, platforms like Certinal eSign and Zoho Sign offer cost-effective pricing models, including transaction-based plans, eliminating the need for per-user charges and reducing costs for growing teams making them better Onespan alternative

5. How do OneSpan alternatives handle security and compliance?

Most OneSpan alternatives, such as Certinal eSign and Adobe Sign, offer enterprise-grade security features, including end-to-end encryption, multi-factor authentication, and compliance with global standards like GDPR, HIPAA & SOC 2.

6. Which one is better: OneSpan or Docusign? 

DocuSign is better suited for enterprises due to its global compliance capabilities, extensive integrations, and advanced workflow automation. OneSpan Sign, on the other hand, excels in financial services with specialized security features but lacks versatility for other industries