Global adoption of electronic signatures has been slower than the adoption experienced in North America from 2020 to 2022, largely due to more complex legal and regulatory requirements and the requirement for country-specific trust service provider (TSP) integrations. While the core technology of electronic signatures is highly commoditized, the business, legal and regulatory requirements make the selection of an electronic signature provider(s) an important cross-functional initiative. Certinal a wholly owned subsidiary of Zycus, recognized as a “Representative Vendor” in the 2022 Gartner® Market Guide for Electronic Signature, is a future-ready Digital Transaction Management solution for global organizations – now deployed with leading large enterprises across the USA, Europe, APAC, and Australian markets, including Nissan, Graphic Packaging International, JEA, Brookdale Senior Living, Kajima Overseas Asia Pte. Ltd., and many more. Certinal eSign brings higher levels of security and multifactor authentication so you can do business confidently, securely, and efficiently.
Security ranks as the top priority: The most important thing for getting your documents signed is being sure they’re signed securely and by the right person. Certinal eSign delivers the peace of mind you need with a secure authentication process that ensures your agreements are safely accessed and signed only by the person they’re intended for.
Methodologies to ensure security and privacy: Sometimes you have a document that needs a higher level of confidence in signer authentication. In that use case, Certinal eSign has you covered, offering multiple methodologies of advanced authentication including password-based authentication, Phone OTP-based authentication, and government ID based authentication.
Flexibility to opt for the level of security you need: With Certinal eSign, you can combine multiple authentication factors on a single document to verify any user’s identity so that you know the documents are secure as you want them to be. You can wish for low-level password protection for everyday agreements like NDAs, choose higher-level methods for things like financial agreements, or use a combination of methods while staying compliant.
Enhanced Security with ID-based authentication: For the highest level of signer identity verification, Certinal eSign offers new, more secure authentication methods that leverage government-issued IDs such as a driver’s license, passport, etc. You can even request a signer to take a selfie, which is then compared to the signer’s photo ID, for the verification process. It’s a sophisticated authentication approach delivered through a fully digital user experience.
Identity verification can be referred to as a journey as throughout the user’s experience with your application, it’s advised to prompt the user with different levels of identity checking depending on the use case.
By making identity proofing part of the user journey, your organization can build a trust model around the user identity, empowering the user to make major account changes with a reduced risk of user fraud.
The relationship between an electronic signature and identity verification, and the need for Remote Online Notarization (RON) or Trust Service Provider (TSP) for high-value/high-risk use cases in the United States makes it a relevant topic for some clients. Vendors like Notarize have created an extensive platform that simplifies the business logic to determine whether a person can sign a particular document.
Businesses often need to balance security with friction. Too many authentication obstacles induce your users to look for a solution elsewhere. At the same time, too few provoke fraudsters to easily fool your team to exploit your confidential data.
The key is therefore to make better-educated guesses about your signers, by creating an invisible layer of protection in your ecosystem.
This is precisely what digital identity verification & proofing can help with, allowing you to implement a complete digital footprint analysis that can be performed in real-time.