5 Healthcare Digitization Practices Crucial In 2023 & Beyond6 min read

digitalization in healthcare

While the world screeched to a halt, leader’s in the industry hunkered down to develop a better virtual healthcare experience. At the same time, the healthcare industry are confronting its own set of unique challenges. Discover how Healthcare Digitization Practices is reshaping patient experiences, improving diagnostics, and streamlining medical processes. Increasing patient volumes, new public safety concerns & a shifting regulatory landscape forced providers to rapidly adopt more efficient and safer ways of conducting business.

Essential healthcare services and life-saving solutions, like pop-up testing sites, virtual visits and online appointment scheduling were adopted with unprecedented speed. Providers that have not yet implemented the infrastructure to support a digital practice are still struggling to find methods to improve the patient experience and increase operational efficiency.

Often, time and money are lost due to inefficient manual and paper-based processes. The new, digital future of healthcare promises providers and patients a safer, more efficient and more productive practice. It’s time to get on board.

digitalization in healthcare

Importance of healthcare digitization practices?

One of the biggest takeaways of the COVID-19 economy is that consumers are now accustomed to the ease and speed at which the digital market moves. Healthcare practitioners that wish to stay competitive are faced a question of option, either embrace these evolving patients expectations or risk being left behind in this digital era.

Freeing your healthcare practices from time-consuming manual processes will prepare you for the digital future of healthcare while providing your patients with a safer, simpler and more personalized healthcare experience.

5 Reasons of switching to a digital healthcare services

1. Touchless is fastereasier and safer

Pandemic have made touch-less service a requirement for any modern healthcare organization. Contact-less scheduling, virtual visits, and online sign-up to minimize in-practice wait times are just a few of the ways that practitioners are providing patients with a safer environment to get care, one that will continue to have relevancy and value long after the pandemic is behind us.

Moreover, by bringing administrative work to a digital format, a fully touch-less healthcare system streamlines every step in the patient journey, starting from pre-appointment registration to payment and process closure. As a result of which, people get the critical care they require and healthcare professionals get the patient’s health information they need from patient intake forms, post-visit surveys and more without getting delayed due to manual processes.

2. Omnichannel customer service experience for delivering a seamless service

The patient-provider relationship is grounded in trust and patients need to feel their importance in the customer journey. New-age digital healthcare solutions offer enhanced, around-the-clock communication and care support. For an instance, the digitization of manual processes enables patients, employees, and healthcare practitioners to complete necessary forms & agreements from the convenience of their devices like phones, computers, or tablets, which in turn saves time, reduces errors, and creates an easier, secure and seamless experience for all parties.

Introducing a patient portal to your healthcare practice ecosystem is another way of upgrading your digital infrastructure can enhance the patient experience. Whether it is about submitting a quick question, requesting a prescription inquiring about appointment availability, the ability to directly message care providers makes patients feel more connected to and in control of their healthcare experience journey and leads to accelerated patient retention.

3. Stepping up operational inclusion through digital transformation

Obtaining the operational capacity to meet patient demand is crucial, whether that’s during a healthcare crisis or a seasonal influx. Even post-pandemic healthcare practices have confronted wide patient volume fluctuations due to various reasons such as the seasonal flu or annual back-to-school physicals. Automating back-office workflows and streamlining patient intake processes gives your staff the flexibility they need to deliver premium year-round care to more patients in a shorter period.

Additionally, for healthcare organizations that have had to sacrifice service quality as they struggle to cope with increasing customer expectations and industry regulations, solutions like remote ID verification and telehealth consultations make it easy to successfully manage increasing patient volumes and stabilize profit margins, with minimal investment.

4. Enhanced employee experience improves operational efficiency

Valuable data and contracts are at the heart of every modern industry and healthcare practices also follow the same. Confidential information plays an essential role in keeping hospital systems running, but outdated software can easily weaken your practice’s ability to efficiently deliver quality healthcare.

Today, healthcare leaders are using modern digital technology that integrates with your existing systems, providing an comprehensive solution to the inefficiencies that arise from using disparate technological systems. Full integration between contract lifecycle management (CLM) solutions and other cloud-based IT software streamlines the daily work of securely preparing, approving and storing contracts at real-time.

As data moves securely through your organization, the right choice of digital infrastructure can also help you turn raw data into actionable insights. CLM software with data analytics and artificial intelligence (AI) capabilities can help your practice plan for the future or identify risks in existing contracts and agreements.

5. Efficiency sets the stage for scalable growth

Automating back-office workflows, modernizing patient intake procedures, and offering telehealth services decreases the cost of care, improves margins and boosts productivity, but it also provides every organization with the scope to grow.

As advanced technologies like electronic signatures or digital signatures and workflow intelligence replaces inefficient manual contract management solutions, healthcare practices gain the freedom and resources they need to become future ready. Expand your operation to reach new patients or focus on what matters most, providing them excellent patient care.

Why keep a close eye on these practices of digitalization in healthcare

These five healthcare digitalization practices will spill over in the future as the industry will innovate and adapt to meet the patients’ demands. As a result of which, the organizations that embrace healthcare digitalization will see dividends sooner.

Certinal’s solution of digitalization in healthcare and Contract Lifecycle Management

In today’s challenging healthcare landscape, going digital isn’t a choice; it’s a necessity. Automating manual workflows and adopting a paperless healthcare experience boosts your ability to safely, securely, and efficiently deliver a premium healthcare experience for you and your patients.

Certinal is a wholly-owned subsidiary of Zycus, the pioneer in Cognitive Procurement. A familiar name and market leader with years of experience in managing critical contracts & agreements, Zycus boasts of over Fortune 1000 enterprise clients and deployments of procurement and sourcing suite of products. Digital Signing has always been a focus area for Zycus. Thus, Certinal was born with the stated goal of offering a best-in-class Digital Transaction Management solution that will be easy-to-use, 100% secure to deploy, and legally compliant around the world.

We stand committed to providing a one-stop solution to large enterprise customers, compliant with various security standards and conforming to different regional regulations.

Improving the patient experience to drive greater efficiency for your healthcare practices is as simple as streamlining the manual processes that affects your patients, physicians, and employees.

Spend more time with patients, not manual processes. Learn more about Certinal’s healthcare solutions. There has never been a better time to upgrade your current eSignature process or implement HIPAA-compliant digital signatures. See what the best digital signature technology can do for your business by scheduling a demo.

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author avatar
Senior Executive - Marketing
Lokjith is a marketing content writer, and he writes about eSignature technology to raise awareness and help enterprises make informed decisions. Before discovering the SaaS industry, he organized Offline Marketing campaigns campaigns. He has a master’s degree from the Institute of Management Technology, specializing in Marketing.
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